Q: What does the web site migration service involve? Will my site be safe?
A: When your present hosting provider can no longer satisfy the needs of your site, or when you go through regular downtime, or if you are made to wait for hours for the help desk staff to respond back to you, it might be a clever idea to swap your hosting provider, i.e. to migrate all the files for your sites along with your databases from your current provider to your new provider. At Site Perch, we know that this can be difficult & time–consuming. This is the reason why we’ll accomplish all that for you at no cost!Our highly proficient technical staff reps will transfer your web site content from your current hosting provider to us. Our technicians have plenty of experience with website migration and are able to take care of anything – from an average WordPress weblog or Joomla™ CMS–based website, to a highly elaborate, custom–built web application.
Q: Just how long will it take for my web site to be migrated over to your platform?
A: We try to implement all web site migrations as quickly as possible. Nonetheless, we do not have a set time frame for web site migrations. There are several factors that you need to consider – the actual size of your web site and the workload of our web site migration staff, etc. We constantly try to accomplish each migration in less than 48 hours. With smaller–sized websites, our team typically manages to finish in under 24 hours.
Q: My personal privacy is important to me. What information do you require?
A: Yup. We will need the name of the web site that you want us to migrate. We’ll also require a means to log into your old hosting account so that we can get the files pertaining to your web site.
Q: You will access delicate info. How can I be sure that you won’t abuse it?
Q: Will my site be offline during the migration?
A: No. Your web site will remain visible online during the transfer. Once everything is completed on our end, we’ll tell you so that you can examine it and check for problems. If everything’s okay, all you will have to do is modify your domain name’s DNS settings.
Q: Will my current hosting provider need to provide any info/help?
A: Nah. Apart from your login credentials for the Control Panel, we don’t need anything. We will never get in touch with your web hosting provider. They will not know anything about the transfer either.
Q: Does it matter what platform my current hosting provider is using?
A: We can migrate your site from any hosting provider or any Linux–powered hosting platform given that we can acquire access to the Control Panel and there is File Transfer Protocol access available.The only websites that we cannot transfer are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.