A 99.9% Server Uptime
We have set up our cloud hosting system using reliable hardware components and significantly tweaked software. Our admins have installed a tweaked version of Security–Enhanced Linux on our hosting servers to ensure maximum protection and reliability. We’ve added a number of denial–of–service protection devices coupled with very powerful firewall programs to make sure our internal network is impenetrable and secure.
All our cloud hosting plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the guarantee stays unchanged.
A 99.9% Network Uptime
If you’d like to provide a superior web hosting service, you can scarcely trust the default network configuration in a datacenter. We have built our own custom internal network to ensure a hyper–fast connection speed with the rest of the world.
And because of this, irrespective of which datacenter facilities you opt for: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is available with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done our best to lessen all potential risks with our cloud hosting plans and even though our company provides first–rate customer support, sometimes the customer is just not content with what we are offering. Or he needs to move to a more powerful web hosting solution, like a VPS server or a dedicated server.
This is the reason why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not pleased, you will get your money back.
24/7 Technical Support
In case you have a web hosting firm, your technical engineers are of great importance. This is exactly why we have carefully gathered a highly knowledgeable group of techs, each with several years of training behind his back. Thanks to them, we offer 24x7 support with all our web hosting packages.
And not only that, we offer a 1–hour response time guarantee. All tech support tickets are responded to in under 1 hour and our average response time is well under twenty minutes!